Refund Policy

Refund eligibility depends on the purchased plan, service stage, and applicable contractual terms.

• Platform access fees already consumed may be non-refundable.
• Government fees, statutory charges, and third-party charges are non-refundable unless received back from the source.
• Duplicate or erroneous payments may be reviewed for refund after verification.

To request a refund review, contact billing@aurinko360.com with invoice details and payment proof.

Approved refunds are processed through the original payment channel within standard banking timelines.